80-20

Sursa: crn.com

One common adage in the IT industry is that 80 percent of all end users generally use only 20 percent of a software application’s features.

In recent months, Microsoft has learned that 80 percent of the errors and crashes in Windows and Office are caused by 20 percent of the entire pool of bugs detected. […]

“One really exciting thing we learned is how, among all these software bugs involved in the report, a relatively small proportion causes most of the errors,” Ballmer wrote in his three-page memo. “About 20 percent of the bugs causes 80 percent of all errors, and — this is stunning to me — 1 percent of bugs caused half of all errors.”

But one analyst said that customers should not come to the conclusion that the 80-20 bug ratio will make it easier for Microsoft to clean up problems with its software. “The 80-20 rule is often believed to be true in most things. […]” said Rob Enderle, research fellow at Giga Information Group.